Privacy Policy

1. Information We Collect

1.1 Personal Information

• Registration Information: Name, email, phone number, and contact details.
• Profile Information: Optional details such as location, occupation, and interests.
• Verification: OTP verification data for account security.

1.2 Usage Data

• App activity, pages visited, features used, and session duration.
• Device details: model, OS, device ID, and network information.
• Server logs: IP address, browser type, and access times.

1.3 Location Information

We may collect location data when required by specific features of the app.

1.4 Cookies & Tracking

We use cookies to store preferences and enhance usability. You can disable cookies in your browser settings.

2. How We Use Your Information

2.1 Service Improvement

• To manage accounts and deliver personalized experiences.
• To provide customer support and resolve issues.
• To improve the performance and security of our services.

2.2 Communication

• To send service updates, promotions, and notifications.
• To inform users about important changes or policy updates.

2.3 Security

We use collected data to protect accounts and prevent fraud or misuse.

2.4 Analytics

Aggregated data helps us understand usage trends and improve our products.

3. Sharing Your Information

• Service Providers: Third-party vendors may process data for hosting, analytics, or customer service.
• Legal Compliance: Data may be shared if required by law or valid government requests.
• Business Transfers: In case of mergers or acquisitions, user data may be part of transferred assets.

4. Data Security

We use technical and organizational measures to safeguard data. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Your Privacy Rights

• Access & Update: You can review or update your info via account settings.
• Delete: Request deletion via customer-support@agrigate.asia.
• Opt-out: You can unsubscribe from promotional messages anytime.

6. Children’s Privacy

Our app is not intended for users under 13. We do not knowingly collect data from children under this age. If we learn otherwise, such data will be deleted promptly.

7. Policy Updates

We may update this Privacy Policy periodically. Continued use after changes constitutes acceptance.

8. SMS Permissions Policy

We require SMS permissions solely for OTP-based authentication and do not store, share, or sell any SMS data.

9. Data Collection & Security

SMS data is used only for stated functionalities and handled under strict security measures in compliance with applicable data protection laws.

10. Your Control & Consent

You can manage SMS permissions via your device settings. Disabling SMS may affect OTP autofill but not other app features.

11. Contact Us

Agrigate Network Ltd.
House No. 9, Road 14, Block-K, Baridhara Diplomatic Zone, Dhaka 1212
info@agrigate.asia